Quick answer
Banks tend to suit established businesses with strong financials and property security, and often offer the lowest pricing for those files, but can be slower and stricter. Non-bank lenders, which don't take deposits, often assess faster, accept lighter paperwork and take on businesses with shorter histories or credit issues, usually at higher cost. Many businesses use both over time.
Key points
- Banks: often cheapest for strong, conventional files with security.
- Non-banks: often faster and more flexible, usually dearer.
- Non-banks suit newer businesses, low doc and credit issues.
- Compare offers from both on total dollar cost.
For a long time, a business loan meant a meeting with your bank manager. Today, a large share of small business lending comes from non-bank lenders: specialist and online lenders that don’t take deposits. Each type has strengths. Knowing which suits your situation saves time and, often, money.
How do banks and non-banks compare?
| Banks | Non-bank lenders | |
|---|---|---|
| Typical borrower | Established, strong financials | Wide range, including newer and complex files |
| Speed | Can be slower | Often faster |
| Paperwork | Often full financials | Often bank statements, low doc options |
| Credit appetite | Stricter | More flexible, priced for risk |
| Security preference | Often property | Unsecured, asset or property |
| Pricing | Often lowest for strong files | Usually higher |
| Product range | Broad, often bundled with banking | Often specialised |
| Relationship | Ongoing banking relationship | Often transactional |
When does a bank make sense?
- Established business with several years of financials.
- Property security available.
- Larger loan where small pricing differences add up.
- Time to wait for a fuller assessment.
- Existing relationship with the bank.
When does a non-bank make sense?
- Speed matters, such as a contract or supplier deadline.
- Paperwork is light, such as returns behind but BAS current.
- Short trading history.
- Credit issues a bank won’t consider.
- Specialised products, such as invoice finance or caveat loans.
- A bank has declined for reasons that don’t reflect the business’s real strength.
What should you watch for with each?
| Watch for | Banks | Non-banks |
|---|---|---|
| Hidden costs | Account and line fees, bundled products | Establishment and early payout fees |
| Security | “All monies” clauses, cross-security | Broad general security agreements |
| Flexibility | Covenants and annual reviews | Fixed-total pricing with little early payout saving |
| Speed | Long assessment | Pressure to sign quickly |
Whichever you choose, compare offers on total dollar cost, monthly equivalent, early payout and security. See our six-step comparison method.
How do the two work together over time?
Many businesses use both at different stages:
- Starting out: non-bank unsecured or equipment finance while history builds.
- Growing: a mix, such as a bank overdraft plus non-bank invoice finance.
- Established: bank property-backed lending for larger needs, non-bank for speed or specialist products.
Planning that path means choosing early loans with fair early payout terms, so moving to cheaper finance later doesn’t cost too much.
Illustrative example. A Melbourne joinery firm in its second year needs $85,000 for a CNC router within three weeks to meet a contract. Its bank wants two years of financials and a valuation of the owner’s home, which would take too long. A non-bank equipment financier assesses it on bank statements and the router’s value and settles in time, at a higher cost. Two years later, with full financials, the firm refinances to its bank on better terms and keeps the non-bank for quick equipment purchases.
Does it matter for your credit file?
Both types of lender usually run credit checks on formal applications. Applying to several banks and non-banks at once adds multiple enquiries. A considered recommendation first, then one or two targeted applications, is better for your file. Our credit history comparison explains how lenders read enquiries.
What if something goes wrong?
Both banks and non-bank lenders should have internal complaints processes. ASIC explains where small businesses can take disputes about commercial loans if those don’t resolve the issue. Keep copies of your letter of offer, loan contract and any correspondence.
What questions should you ask either type of lender?
Whether you’re sitting across from a bank or filling in a non-bank’s online form, the same questions reveal how an offer really works:
- What is the total amount I’ll repay, including every fee?
- What will I actually receive after deducted fees?
- How often are repayments taken, and on which day?
- What security and guarantees are you asking for? Is any general security agreement limited or “all present and after-acquired property”?
- What happens if I repay early? Ask for a written example.
- What are the covenants and review conditions? Banks in particular may review facilities annually.
- What counts as a default, and what does it cost?
- How long will assessment and settlement take, realistically?
| If the answer is… | It suggests |
|---|---|
| Vague about total cost | Push for a written figure before going further |
| “All monies” security | The security may cover more than this loan |
| No early payout saving | Fixed-total pricing; factor that in if you might repay early |
| Annual review with covenants | Ongoing reporting obligations |
| Large fee before approval | Be very cautious |
How do the two types handle a business in difficulty?
How a lender behaves when things get tough matters as much as its pricing. Banks often have formal hardship and restructuring teams and may work with your accountant on a plan, but can also be strict about covenant breaches. Non-banks vary widely: some are flexible and quick to agree short arrangements, others move to collections faster.
You can’t always find this out in advance, but you can ask: “If we had a bad quarter, what would happen?” A lender’s answer, and how comfortable it is answering, tells you something. And whatever the lender type, talking early when a payment will be tight almost always produces a better outcome than waiting.
Does the size of the loan change the answer?
Yes. On a small, short loan, the difference in dollar cost between a bank and a non-bank may be modest, and speed or convenience may matter more. On a large, long loan, such as a commercial property purchase, small pricing differences become large dollar amounts over the term, so the extra time a bank assessment takes can be well worth it. Our page on comparing by loan amount shows how the market shifts as the amount grows.
A quick way to decide where to start
If you’re not sure which way to go, answer four questions:
- Do you have at least two years of lodged tax returns and financial statements?
- Is property security available and are you comfortable using it?
- Is your credit file clean?
- Can you wait for a fuller assessment?
Four “yes” answers usually point to starting with a bank. Two or more “no” answers usually point to non-bank options first. Anything in between is worth comparing both, because the best offer could come from either side. Whichever you start with, keep the comparison in dollars and read the security terms before choosing.
Compare both without doing the legwork
You don’t have to choose a lender type before you start. Asking us doesn’t touch your credit file; a check only comes up once you choose to go ahead. We don’t push your details out to every bank and non-bank we know. A real person compares bank and non-bank options that suit your business and shows you the trade-offs in plain dollars.
Please be accurate on the form so the comparison covers the right lenders. Start your enquiry, or rank loan types for your situation with the comparison tool and then send it through.
Frequently asked questions
What is a non-bank lender?
A lender that isn't an authorised deposit-taking institution. Non-banks fund their lending through investors, securitisation or other sources rather than customer deposits.
Are non-bank lenders safe?
Many are well established. As with any lender, read the terms, check fees and payout conditions, and be wary of anyone asking for large upfront fees before approval.
Why would a bank decline me when a non-bank approves me?
Banks often have stricter criteria for trading history, paperwork and credit. Non-banks may price for more risk instead of declining.
Can I refinance from a non-bank to a bank later?
Often, yes, once your history, lodgements or credit file improve. Choose a loan with fair early payout terms if that's your plan.
Do non-bank business loans need security?
Some do, many don't. Non-banks offer unsecured, asset-backed and property-backed options.